“Order is where you put a process into place because you want to scale the business to a different level. Bureaucracy is where nobody understands why you do it. “
Lars Bjork of QlikTech, on Order vs. Bureaucracy - NYTimes.com
I would add, bureaucracy is where you put approvals for daily processes in place that exceed a single level of the company organization structure, and the company structure looks more like a family tree than a nicely trimmed hedge.
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