First, how to obtain a Microsoft Hot Fix – go to http://www.microsoft.com/services/microsoftservices/supp.mspx and find the area that fits your current need. Call the support number, and select the option for hot fixes. Someone from Microsoft will answer; tell the support person you are calling for a hot fix. After you give your information and state your case, they send you a download link. It’s just that easy.
Source: Windows Server Clustering & PCNews : How to obtain a Microsoft Hot Fix - or should you?
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